Privacy Policy for Lanka Radio

Effective Date: October 24, 2026
Website: www.lankaradio.com

At Lanka Radio, available globally online and via DAB+ in Germany, accessible from our website and mobile applications, one of our main priorities is the privacy of our listeners. This Privacy Policy document outlines the types of information that is collected and recorded by Lanka Radio and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@lankaradio.com.

1. Information We Collect

We collect information to provide better services to all our listeners worldwide. The information we collect falls into the following categories:

A. Personal Data You Voluntarily Provide

When you interact with Lanka Radio (such as requesting a song, contacting us, sending feedback, participating in live shows, or subscribing to a newsletter), we may collect:

  • Contact Information: Name, email address, phone number, or country of residence.
  • Listener Contributions: Dedications, messages, song requests, or feedback sent to our studio or radio presenters.

B. Automatically Collected Data (Technical & Streaming Data)

When you access our online stream or browse our website, our servers automatically record standard technical log data:

  • Device & Network Information: Your Internet Protocol (IP) address, browser type, operating system, device identifiers, and Internet Service Provider (ISP).
  • Streaming Usage Data: Time, date, duration of listening sessions, stream quality options selected, and bandwidth usage.
  • Cookies & Tracking Technologies: Like most websites, Lanka Radio uses cookies to store preferences, optimize site performance, and customize content based on visitors' browser types or other information.

2. How We Use Your Information

Lanka Radio uses the collected information for various purposes:

  • To Deliver Our Audio Stream: Ensuring reliable, high-quality live radio streaming across web and mobile platforms.
  • To Improve Our Content & Programs: Understanding listener preferences, popular airtimes, and regional audience demographics to curate better music, cultural programs, and talk segments.
  • To Engage with Listeners: Responding to your queries, broadcasting requested dedications/songs, and connecting artists with our global fan base.
  • To Maintain Station Security: Monitoring traffic to prevent technical abuse, server overload, or unauthorized access.
  • To Comply with Legal & Regulatory Obligations: Meeting broadcasting standards and international privacy regulations.

3. Third-Party Services & Analytics

Lanka Radio may utilize trusted third-party service providers to power our digital presence:

  • Audio Streaming Servers & CDNs: Technical infrastructure partners that stream our broadcast audio to your device worldwide.
  • Analytics Providers: Services like Google Analytics to help us understand aggregate traffic trends (pages visited, stream duration, general geography). These analytics do not identify individual listeners personally.
  • Social Media & Embedded Media Players: Our site or app may include embedded stream players or social media links (e.g., Facebook, YouTube). These third parties may set their own cookies according to their respective privacy policies.

We do not sell, rent, or trade your personal information to third-party advertisers or marketing companies.

4. Cookies Policy

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. Disabling cookies will not prevent you from listening to our online radio stream.

5. European Union (GDPR) & Listener Rights

As Lanka Radio broadcasts across Germany via DAB+ and internationally online, we respect data privacy rights under applicable regulations, including GDPR:

  • Right to Access: You have the right to request copies of your personal data held by us.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Object/Restrict Processing: You have the right to object to or restrict the processing of your personal data.

6. Children's Information

Lanka Radio provides wholesome, family-friendly cultural and music programming suitable for all age groups. We do not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 16 in certain jurisdictions). If you believe your child provided this kind of information on our platform, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.

7. Changes to This Privacy Policy

Lanka Radio may update this Privacy Policy from time to time. We encourage listeners to frequently check this page for any changes. Your continued use of our website and stream after any modifications will constitute acknowledgement of the updated policy.

8. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact the Lanka Radio team: